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Customer Commitment

40 Forty Customer Commitment
Our Commitment To You

We work for you. Finding you the most suitable deal is our number one priority.

We understand that all personal information is highly sensitive. To ensure we recommend the right lending solution for your circumstances, we will ask questions in regards to your personal and financial situation. We commit to adhering to our Privacy Policy. We treat your personal information with respect and uphold your right to complete confidentiality.

As full members of the Mortgage and Finance Association of Australia, 40 Forty staff attend Professional Development sessions to remain up to date with market trends, lending solutions and compliant customer management processes.

Our Service Commitment

To provide specialized, comprehensive and confidential advice and service at a time and place convenient to you

Pro-actively manage the progress of your finance application to ensure that all milestones are met in a timely fashion

Pro-actively manage the post-approval process to ensure that your loan settles on time

To keep you informed of market developments on a regular and timely basis

To review your loan at least once a year, free of charge

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